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Privacy Policy

Last updated Jul 20, 2018


Accommodation means Gites Mélanie & Menezil.
GDPR means the General Data Protection Regulation.
Responsible Person means our manager Simon Armstrong.
Register of Systems means a register of all systems or contexts in which personal data is processed by us.

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Credit

2.1 This document was created using a template from SEQ Legal.

3. Collecting personal information

3.1 We may collect, store and use the following kinds of personal information:

  • (a) des informations sur votre ordinateur ainsi que sur vos visites et votre utilisation de ce site Web (y compris votre adresse IP, votre localisation géographique, le type et la version du navigateur, le système d'exploitation, la source de parrainage, la durée de la visite, les pages consultées et les chemins de navigation du site Web);
  • (b) les informations que vous nous avez fournies lors de votre inscription sur notre site Web (y compris votre adresse e-mail);
  • (c) les informations que vous fournissez lorsque vous complétez votre profil sur notre site Web (y compris votre nom, photos, sexe et date de naissance);
  • (d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
  • (e) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
  • (f) information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details);
  • (g) information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);
  • (h) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication).

3.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

4. Using personal information

4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2 We may use your personal information to:

  • (a) administrer notre site Web et entreprise;
  • (b) personnaliser notre site Web pour vous;
  • (C) permettre à votre utilisation des services disponibles sur notre site Web;
  • (d) supply to you services purchased through our website;
  • (e) send statements, invoices and payment reminders to you, and collect payments from you;
  • (f) send you email notifications that you have specifically requested;
  • (g) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
  • (h) send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
  • (i) deal with enquiries and complaints made by or about you relating to our website;
  • (j) keep our website secure and prevent fraud;
  • (k) verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service).

4.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

4.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

4.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

4.6 All our website financial transactions are handled through our payment services providers. You can review the provider's respective privacy policies on their websites. We will share information with our payment services providers only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

5. Disclosing personal information

5.1 We may disclose your personal information to any of our employees, officers, insurers or professional advisers, insofar as reasonably necessary for the purposes set out in this policy.

5.2 We may disclose your personal information:

  • a) dans la mesure où nous sommes obligés de le faire par la loi;
  • (b) dans le cadre de procédures judiciaires en cours ou à venir;
  • (c) afin d'établir, d'exercer ou de défendre nos droits légaux (y compris la fourniture d'informations à des tiers à des fins de prévention de la fraude et de réduction du risque de crédit);
  • (d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

5.3 Except as provided in this policy, we will not provide your personal information to third parties.

6. International data transfers

6.1 Information that we collect may be stored and processed in and transferred between multiple countries in order to enable us to use the information in accordance with this policy.

6.2 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

6.3 You expressly agree to the transfers of personal information described in this Section 6.

7. Retaining personal information

7.1 This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

7.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

  • a) dans la mesure où nous sommes obligés de le faire par la loi;
  • (b) si nous estimons que les documents peuvent être pertinents pour toute procédure judiciaire en cours ou future; et
  • (c) afin d'établir, d'exercer ou de défendre nos droits légaux (y compris la fourniture d'informations à des tiers à des fins de prévention de la fraude et de réduction du risque de crédit).

8. Security of personal information

8.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

8.3 All electronic financial transactions entered into through our website will be protected by encryption technology.

8.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

9. Amendments

9.1 We may update this policy from time to time by publishing a new version on our website.

9.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

9.3 We may notify you of changes to this policy by email.

10. Your rights

10.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

  • (a) la fourniture d'une preuve appropriée de votre identité (à cette fin, nous accepterons généralement une photocopie de votre passeport certifiée conforme par un avocat).

10.2 We may withhold personal information that you request to the extent permitted by law.

10.3 You may instruct us at any time not to process your personal information for marketing purposes.

10.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

11. Third party websites

11.1 Our website includes hyperlinks to, and details of, third party websites.

11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12. Updating information

12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

13. Cookies

13.1 Our website uses cookies.

13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

13.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

13.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

13.5 We use both session and persistent cookies on our website.

13.6 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

  • (a) nous utilisons des cookies dans le dossier cookies de notre site Web pour reconnaître un ordinateur lorsqu'un utilisateur visite le site Web, en suit les utilisateurs lorsqu'ils naviguent sur le site, permet l'utilisation d'un panier sur le site Web, améliore l'utilisation du site Web, analyse les utilisation du site Web, administrer le site Web, prévenir la fraude, améliorer la sécurité du site Web et personnaliser le site Web pour chaque utilisateur.

13.7 Most browsers allow you to refuse to accept cookies; for example:

  • (a) dans Internet Explorer (version 11), vous pouvez bloquer les cookies en utilisant les paramètres de remplacement de la gestion des cookies disponibles en cliquant sur "Outils", "Options Internet", "Confidentialité" puis "Avancé";
  • (b) dans Firefox (version 36), vous pouvez bloquer tous les cookies en cliquant sur "Outils", "Options", "Confidentialité", en sélectionnant "Utiliser les paramètres personnalisés pour l'historique" dans le menu déroulant, puis en sélectionnant "Accepter les cookies des sites". "; et
  • (c) dans Chrome (version 41), vous pouvez bloquer tous les cookies en accédant au menu "Personnaliser et contrôler", en cliquant sur "Paramètres", "Afficher les paramètres avancés" et "Paramètres du contenu", puis en sélectionnant "Bloquer les sites de toutes les données "sous la rubrique" Cookies ".

13.8 Blocking all cookies will have a negative impact upon the usability of many websites.

13.9 If you block cookies, you will not be able to use all the features on our website.

13.10 You can delete cookies already stored on your computer; for example:

13.11 Deleting cookies will have a negative impact on the usability of many websites.

14. Our details

14.1 This website is owned and operated by Gites Mélanie & Menezil.

14.2 We are registered in France, business registration no. and our registered office is at 530 Route de Portel, Loubens, Ariège Pyrénées (09), France.

14.3 You can contact us by writing to the business address given above, by using our website contact form, by email to simoncrarmstrong@gmail.com or by telephone on +33 6 51 97 19 41.